Customer Care
We’re here to help.
Operating hours are 8am – 8pm, Monday – Friday, Eastern Standard Time.
Call Toll Free: 1-800-803-6025
Call or email us with questions or concerns about using our products.
Email: customercare@trividiahealth.com
We will contact you within 24 hours of receiving the e-mail.
Resources
Where to Buy
Our TRUE portfolio of products is available at your favorite retail store or mail service provider.
To purchase log booklets, control solution, or TRUEmanager® products,
please call 1-800-803-6025 and after the preferred language selection, please press 1 to be directed to place your order.
For troubleshooting tips and additional information to help you achieve the best performance possible from our products, please refer to the Owner’s Booklet included in your product packaging.
Log Booklets
Print a Log Booklet to keep track of your results.
DOWNLOAD
Control Solution Testing
For help with Control Solution Testing.
DOWNLOAD
Blood Glucose Monitoring System Owner’s Booklets
To download a PDF version of our Blood Glucose Monitoring System Owner’s Booklets, please select from the list below: